Refund Policy

1. Overview

This Refund Policy outlines the terms under which refunds may be issued for AI development, automation, chatbot, integration, or web development services provided by Ranajit Dhar.

2. Before Work Begins

If a deposit has been paid but work has not yet started, a full refund minus any payment processing fees will be issued upon request.

3. During an Active Project

Once work has begun, refunds are evaluated on a milestone basis. Any milestone or deliverable already completed and approved is non-refundable. Payment for incomplete or in-progress work may be partially refunded at my discretion, reflecting the effort already invested.

4. After Delivery

Once a project has been delivered, approved, and final payment made, it is generally non-refundable. If the delivered work does not match the agreed scope, I will work with you to resolve the issue through revisions before any refund is considered.

5. Non-Refundable Items

• Third-party costs already incurred (domains, hosting, API credits, licenses, etc.)
• Completed and approved milestones
• Custom work delivered exactly to the agreed specification

6. How to Request a Refund

To request a refund, contact me directly via the contact form on the services page, including your project details and reason for the request. Refund requests are reviewed on a case-by-case basis and I aim to respond within 3–5 business days.

7. Changes to This Policy

This Refund Policy may be updated occasionally. The "Last updated" date at the top of this page reflects the most recent revision.